by Lisa Norman
Less math, more magic
I left the panel feeling horrified. A talk meant to inspire had been hijacked into a cascade of numbers: list size, open rates, categories, schedules. The room grew quieter and quieter. Writers weren’t scribbling ideas with excitement. They were sinking under the weight of all the shoulds.
Afterward, several people came up to me, the quietly encouraging one, not with praise but with trust. “Could I pay you to just do it for me?” one asked. They weren’t encouraged. They were overwhelmed.
I walked out angry.
Common newsletter advice had left writers so swamped they wanted to hand the whole thing over to someone else. That panel went against everything I believe in. The voice of should had drowned out quiet encouragement. The statistics of one author’s experience had overridden every other perspective.
I have statistics too—drawn from hundreds of authors across genres. I’ve watched beginners get their first subscribers and seen bestsellers with huge lists.
And here’s what I know: numbers often obscure the real value. Tiny lists can outperform massive ones. Accidental lists sometimes succeed where years of shoulds have failed.
The Promise and the Pressure
Numbers aren’t bad. They can give you insight into how your readers engage. But when we elevate stats into commandments, they become overwhelming, and sometimes misleading.
I once had a newsletter show a 97% open rate. Impressive, right? Except… it wasn’t real. Metrics glitch. Privacy settings block tracking. Numbers can’t tell the whole story. There's a lot more to having a newsletter than just a marketing tool.
A 10,000-subscriber list might work for one author. Another might have greater success with 200. What matters isn’t the number at the bottom of your dashboard, but the relationship with the people behind those numbers (linked post has stats and graphs).
The Myths That Overwhelm
Myth 1: Bigger list = better results.
Truth: Engagement matters more than volume. A smaller, invested audience can sustain a career. One reader who replies to every email is more valuable than a hundred who never even open.
They’re also cheaper to maintain.
Myth 2: Newsletters must go out every week.
Truth: Frequency works best when it fits your rhythm and your readers. Some authors thrive with a weekly note, others connect best once a month or less. The right schedule is the one you can sustain with joy, the one that gets readers excited when it hits their inbox.
Myth 3: Readers should be sorted into neat categories.
Truth: Readers are people, not data points. They rarely fit into perfect boxes, and often surprise you.
Instead of worrying about segments, share something genuine that resonates across categories. Humanity connects more than labels.
Myth 4: Sign-ups are just transactions.
Truth: A newsletter thrives on relationship, not obligation. When readers choose to join because they connect with your voice, that bond is stronger than any clipboard sign-up or funnel you force them into (Alicia McCalla is a fantastic example of an author who knows her readers).
A single heartfelt yes is more powerful than a hundred reluctant sign-ups.
Readers aren’t transactions—they’re treasures.
What a VA Can (and Can’t) Do
A virtual assistant can absolutely help with the technical side: formatting, scheduling, automations. That’s a gift. But the heart of a newsletter can’t be outsourced. The most powerful emails come in your voice, carrying your personality, speaking directly to your fans.
3 Quick Ways to Make Your Newsletter More Human
- Tell one small story. Share a glimpse of your writing life, your desk, or a struggle you overcame. Readers connect with moments, not marketing copy.
- Ask a question. Even something simple like a favorite book that month creates dialogue. Want to make a reader’s day? Connect to them as a person.
- Offer a gift. A sneak peek, a short story, or even a recipe. A gift shows you value their presence.
Readers Are Hungry for Connection
Your email shows up in a person’s inbox. If you’ve built rapport, they’ll glance at the subject line. Hint at something they want? They’ll skim the teaser. If they trust you, they’ll open. They’ll skim, maybe read.
Give them an experience and they’ll stop. They’ll reply. They’ll engage.
Give them something fun or meaningful, and they’ll pass it on to friends.
Quick: go to your inbox.
Are there any emails you want to read right away? Why? Any you want to save and savor later?
Starting Over
Forget the word newsletter and every guilt-ridden should tied to it. We’re really talking about two simple things:
- A list of people who love you and what you write.
- An email, a note from you to a fan.
Can you write an email?
You’re writers. Of course you can.
Can you write something people want to read?
I’m betting you can.
Building Connection
If you’ve ever felt buried under all the advice about newsletters, you’re not alone. Many writers have done everything they were told and still felt like it didn’t work. Maybe the problem isn’t you. Maybe it’s the weight of shoulds piled on top of what could be a simple, joyful way to connect.
You don’t need to master statistics or funnels. You need a way to connect with your readers that feels sustainable, human, and yours. If you’re reading this on WITS, chances are you got here through an email. That’s proof enough that it works.
Your newsletter isn’t a spreadsheet. It’s a conversation. And conversations, real ones, are where relationships—and careers—truly grow.
That’s the real magic: less math, more connection, more joy.
Question for you: What has your experience been with newsletters? Have you felt overwhelmed by the shoulds? If you’ve given up, could the thought that it might simply be about connecting with your fans make it worth trying again?
About Lisa

Lisa Norman's passion has been writing since she could hold a pencil. While that is a cliché, she is unique in that her first novel was written on gum wrappers. As a young woman, she learned to program and discovered she has a talent for helping people and computers learn to work together and play nice. When she's not playing with her daughter, writing, or designing for the web, she can be found wandering the local beaches.
Lisa writes as Deleyna Marr and is the owner of No Stress Writing Academy. She also runs Heart Ally Books, LLC, an indie publishing firm.
Interested in learning more from Lisa? Sign up for her newsletter or check out her school, No Stress Writing Academy, where she teaches social media, organization, technical skills, and marketing for authors!
Top image by Deleyna via Midjourney.
















